Amplitude Integration

Amplitude is a digital analytics platform that gives self-service visibility into the entire customer journey. You can integrate your CustomFit account with Amplitude to have your CustomFit experiences and behaviours pushed as custom events in Amplitude.

Prerequisites

• A Amplitude account that is currently active

• Your webpage should have both the CustomFit code snippet and the Amplitude analytics code.

Integrating CustomFit with Amplitude

• Log in to your CustomFit dashboard.

• From the dashboard sidebar, click on Settings > 3rd Party Integrations.

• On the integrations page, you can see the Amplitude section.

• Click on the status field to enable Amplitude integration.

Validating integration

Once the integration is configured, you can validate that your experience behavior data is being transmitted to Amplitude.

• Log in to your Amplitude account.

• Click on the Data tab.

• To view a list of all the events the account has received, select the Events option.

• Under the Events tab, you can see an event by the name CustomFit Experience Viewed. Click on this event to see the experience and behavior details.

Reports in Amplitude

To filter the reports, perform the below steps:

• Log in to your Amplitude account.

• Click on the Create button.

• Then, click on the Segmentation option.

• Click on the Add Events option and search for the CustomFit Experience Viewed event.

• Next, click on the Filter by option to filter the events based on the experience behavior data.

• From the event properties, select the required property to filter. For example, if you want to filter the report based on experience behavior then select experience_behavior.

• Then, from the dropdown, select the requried value and click on the Apply button.