Hotjar Integration

Hotjar tracks how visitors use and interact with your website or product. You can integrate your CustomFit account with Hotjar to have your CustomFit experiences and behaviours pushed as custom event in Hotjar. This will allow you to view the recordings, heatmaps, and other insights of the corresponding visitor sessions if you are tracking website visitors with CustomFit and Hotjar.


  • A Hotjar account that is currently active

  • Your webpage should have both the CustomFit code snippet and the Hotjar analytics code.

Integrating CustomFit with Hotjar

  • Log in to your CustomFit dashboard.

  • From the dashboard sidebar, click on Settings > 3rd Party Integrations.

  • On the integrations page, you can see the Hotjar section.

  • Click on the status field to enable Hotjar integration.

Analyze recordings and heatmaps in Hotjar

  • Log in to your Hotjar account.

  • Click on the dashboard from the sidebar.

  • Then click on the Add Filter button.

  • From the list of options available click on the event.

  • From the event drop-down, select is any of these options. From the next dropdown, select the required experience behavior and click on the Apply button.

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